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Transform every stay into a memorable experience.

My workshops are not traditional training sessions. They are immersive experiences crafted to sharpen presence, reconnect teams with the essence of service, and bring deeper meaning to their work. The goal is simple: help your teams grow into confident, aligned ambassadors of your hotel’s identity.

The Art of Human Hospitality

A luxurious hotel lobby features dark polished marble floors with reflections that enhance the depth of the space. Soft yellow lighting emanates from the walls, providing a warm, inviting atmosphere. In the center is a round table adorned with a large bouquet of pink flowers, adding a touch of elegance. Comfortable seating lines the walls, providing resting areas for guests. The modern aesthetic is complemented by the sleek design and minimalist decor.
A luxurious hotel lobby features dark polished marble floors with reflections that enhance the depth of the space. Soft yellow lighting emanates from the walls, providing a warm, inviting atmosphere. In the center is a round table adorned with a large bouquet of pink flowers, adding a touch of elegance. Comfortable seating lines the walls, providing resting areas for guests. The modern aesthetic is complemented by the sleek design and minimalist decor.

An immersive session that reconnects teams with the emotional and human foundations of service. We explore presence, communication, and the subtle details that shape every guest interaction.

brown wooden ceiling with brown wooden ceiling
brown wooden ceiling with brown wooden ceiling
a pool and a house
a pool and a house

Leadership Through Presence

A modern approach to leadership rooted in emotional intelligence, clarity, and intentional communication. Designed for supervisors and department heads who want to guide with purpose rather than pressure.

A collaborative workshop dedicated to refining every step of the guest experience. Ideal for teams who want to elevate their service and reconnect with the pride of their craft.

Crafting Memorable Guest Journeys

Elevate excellence through emotion.

Elegant lobby with large windows and sunlight.
Elegant lobby with large windows and sunlight.
Tailor-Made Workshops

Every hotel is unique, and every team has its own dynamic.

All my workshops can be adapted and designed specifically for your needs, your challenges, and your culture.

houses near body of water during daytime
houses near body of water during daytime

Formations

Transformez chaque séjour en expérience inoubliable.

empty restaurant
empty restaurant
planters with plant near area rug inside room
planters with plant near area rug inside room
The image shows a modern and elegant hotel lobby with a luxurious seating area. Several cushioned chairs and sofas are arranged neatly around a low coffee table, upon which a decorative lamp is positioned. The flooring features a patterned carpet, while the walls and ceiling are adorned with wooden accents and contemporary light fixtures. In the background, there is a semi-transparent decorative partition that separates the seating area from a bar or restaurant space.
The image shows a modern and elegant hotel lobby with a luxurious seating area. Several cushioned chairs and sofas are arranged neatly around a low coffee table, upon which a decorative lamp is positioned. The flooring features a patterned carpet, while the walls and ceiling are adorned with wooden accents and contemporary light fixtures. In the background, there is a semi-transparent decorative partition that separates the seating area from a bar or restaurant space.

FAQ Ateliers

Quels ateliers proposez-vous ?

Nous proposons des ateliers en hôtellerie de luxe pour améliorer l'expérience client.

Qui anime les ateliers ?
Comment se déroulent les ateliers ?
Où se déroulent les formations ?
Quels sont les objectifs ?

Nos objectifs sont de transformer chaque séjour en expérience mémorable et de développer une culture de fidélisation durable.

Les ateliers sont animés par Linda Augier, forte de plus de 17 ans d'expérience internationale dans l'hôtellerie de luxe.

Les formations se déroulent dans vos établissements selon vos besoins et préférences.

Les ateliers sont adaptées aux équipes et aux managers de l'hôtellerie de luxe.

CONTACTS

contact@threadhorizon.com

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